Privacy policy

How the data you send through this website is handled, under the Law on Personal Data Protection (Zakon o zaštiti podataka o ličnosti, Official Gazette of the RS, No. 87/2018).

Who processes the data

The data controller (rukovalac) is Jelena Đivuljskij, lawyer, with her registered office at Rumenačka 114/1/2, 21000 Novi Sad, registration number (matični broj) 57409142, tax ID (PIB) 113272952.

For any questions about your data: +381 65 2935 637, or by letter to the registered office.

What data and why

When you send an enquiry through the form, I process the data you entered yourself: your full name, email address, the description of the situation, the topic and the documents you attached.

I use it only to reply to the enquiry and to arrange the first conversation. I do not use it for advertising and I do not pass it on to others, except to the processors listed below.

If I become your lawyer after the enquiry, the data is then kept under the rules of the legal profession.

Legal basis

For the data in an enquiry, the legal basis is your consent (Article 12(1)(1) ZZPL), which you give by ticking the consent box in the form.

For the technical data created on every visit (IP address and browser data), the legal basis is the legitimate interest in delivering the website and protecting it from misuse (Article 12(1)(6) ZZPL). This data is not used to find out who visited the website.

You can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.

How long

I keep the enquiry and the attached documents for no longer than 12 months from the last message, and then delete them. If you ask for them to be deleted earlier, I delete them without delay.

Who else processes the data

For the website and the form I use two services, which process the data only on my instructions:

  • Cloudflare, Inc. (USA): hosting the website and receiving the form. On every visit it technically processes the IP address and browser data, to deliver and protect the website.
  • Resend (USA): sending the enquiry to my email address and the confirmation to yours.

Both services are based in the United States of America, so the data is transferred to the USA. The transfer is made under the standard contractual clauses adopted by the Commissioner (Poverenik), as a safeguard under Article 65 ZZPL.

Cookies and tracking

The website does not use cookies and does not measure visits. I do not track who visited the website or what they read on it.

Your rights

With regard to your data, you have the following rights:

  • access to the data and a copy of it
  • rectification and completion
  • erasure
  • restriction of processing
  • data portability
  • withdrawal of consent, at any time

You can send a request by letter to the registered office, Rumenačka 114/1/2, 21000 Novi Sad, or you can call me: +381 65 2935 637. I reply without delay, and within 30 days at the latest.

Complaint

If you believe that your data is not processed in accordance with the law, you can lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (Poverenik za informacije od javnog značaja i zaštitu podataka o ličnosti), Bulevar kralja Aleksandra 15, 11000 Beograd, www.poverenik.rs.

If you need a consultation, contact me.

I reply to enquiries within 24 hours, on working days.